Frequently Asked Questions
Question
How do you get started with Java Joes Fundraising?
Answer
Please go to our website www.javajoesfundraising.com and click on the “Get Started” button! Fill in the form and we can email you, within 48hrs, our brochures for you to print out get started immediately. Or if you prefer we will mail our color brochures out to you within 4-5 days.
Question
Can I sell all three products you offer – coffee/specialty beverages, cookies and fudge?
Answer
Yes. Most schools who sell two or more programs benefit from added profits. There is no charge to sell all three products so we recommend you sell all three to boost your profits!
Question
Do you offer an Online Fundraiser?
Answer
Our shop.javajoesfundraising.com website allows you to reach family and friends across the United States. Your group earns $3.00 per item on all orders placed online and the products are shipped directly to their homes. At checkout they simply supply the name of your group and the person they are supporting. All orders and reorders, for 3 months after your fundraiser ends, will continue to generate profits for your group.
Question
Do you provide a personalized label for your coffee bags?
Answer
Yes, simply send your logo to our art department (artdept@javajoefundraising.com) and they will create a customized logo to display on your coffee bags at no charge! Just be sure to include the name of your group in the subject line when emailing. Don’t have a logo? No problem, we can create one for you! Just let our art department know what you are looking for (colors, theme, etc.) and they will be happy to create a logo for your review.
Question
What type of profits will I receive on the gourmet coffee/specialty beverages, single-serve pods, non-frozen cookie dough mixes and fudge products for U.S. schools and organizations?
Answer
Gourmet coffee/specialty beverages – $5.00 profit
Single-serve pods – $4.00 profit
Non-frozen cookie dough mixes – $6.00 profit
Fudge – $5.00 profit
You will make super BIG profits by selling products that people use and want every day!
Question
Are your cookie products frozen?
Answer
No! We only offer non-frozen baking mixes including our popular Auntie Anne’s pretzel mixes and Cinnabon kits. This makes for hassle free delivery and a one year shelf life for your buyer!
Question
How long should I run my fundraiser?
Answer
We recommend you run your fundraiser for 2-3 weeks.
Question
How do I place my orders?
Answer
We have a simple online order system. Simply go to our website www.javajoesfundraising.com and look for the Online Orders tab. Once you place your order, you will receive an invoice immediately. If you don’t receive an invoice, please call us at 1-877-341-2332, ext.1.
Question
Do I have to place a minimum amount to order?
Answer
No, there are never any minimum order requirements! However, we stand behind our quality products and believe your sellers will not have a problem selling MORE than they anticipated!
Question
Is there a shipping charge for my order?
Answer
Shipping is free for all orders with an invoice of $1000.00 or more. All other orders will be subject to a shipping and handling fee of 10% of the invoice amount. We require no upfront payments.
Question
How do I pay my invoice?
Answer
Public schools K-12 must submit payment within 7 days after receiving your order. Private schools and all other organizations are required to submit payment after receipt of invoice, prior to items being released. You can either mail us a check or pay by credit card (3% processing fee).
Question
Do you offer a pre-sort option?
Answer
Yes, if your invoice totals $3,000 or more, you are eligible for our pre-sort option. Our pre-sort option separates orders by seller for easy distribution. You will need to send the tally sheet you received with your fundraising materials immediately in order to avoid a delay in the processing of your order. Please email to customerservice@javajoesfundraising.comor call 1-877-341-2332, ext. 1.
Question
How long does it take to receive my items once my order is placed?
Answer
You will receive your order within approximately 3 weeks of placing your order. Once your items ship, you will receive an email with the tracking information.
Question
Do you offer any incentives for our sellers?
Answer
Yes! For every 10 items sold, your seller will receive a free pair of Java Joes earbuds.
Question
Do you offer residual sales?
Answer
Yes! Have your buyers, within the United States, visit our E-Commerce site at shop.javajoesfundraising.com They can then place orders for any additional products even after the end of your fundraiser. Just have them include your organization’s name in the notes field and you receive a profit check quarterly (profit is $3.00 per item).
Question
Do you offer a fundraising program in Canada?
Answer
Yes, we have a special fundraising program geared to our Canadian customers. Canadian customers will sell and pay in Canadian dollars. For more information, please call 1-877-341-2332, ext. 3.
Question
What makes Java Joes stand out from all other fundraisers?
Answer
With over 107 million Americans who drink coffee at an average of 3.5 cups of coffee prepay, Java Joes Coffee Fundraiser offers products that the people use on a daily basis! So many groups are looking for fresh new ideas that they know will work and Java Joes Fundraising offers just that with little to no competition from other groups within your school! Java Joes gives you low cost, proven products that make for an easy sell! That includes the best 100% Arabica coffee blends and over 29 varieties of gourmet coffee including our famous Jamaican Me Crazy blend. We set ourselves apart by offering single serve k-pods, specialty beverages including mocha frappe, hot cocoa and more. To help you bring in even more profits, we have a line of non-frozen cookie dough mixes that include the famous Aunt Annie’s Pretzels and Cinnabon kits plus our gourmet fudge. Pick all three programs at no extra charge for bigger profits! We provide free color brochures. Our experienced customer support staff makes your job as a fundraising administrator simple and effortless.
